Customer service

Regulatory Notice

Thank you for choosing us. We are dedicated to providing you with excellent service and prompt delivery. Please read the following shipping information for your order.
Order Processing Time
After settling the payment for the goods, the next step is to settle the import duties and taxes that need to be paid to avoid any delays.
We usually process orders within 24-48 hours after they are placed. Custom or special orders may require more time, usually 3-5 business days.
Delivery Time
Non-outlying Areas: 2 – 3 Business days Outlying Areas: 3 – 5 Business days
Packaging
We ensure that all items are securely and safely packaged to avoid any damage during transit. We use extra protective materials, such as bubble wrap or foam padding, for fragile or high-value products.
You can get a full refund if your items do not arrive, arrive damaged, or are not as described.